Job Description

Talent Management Program Lead, Americas

Hartford, CT | Stamford, CT | NYC, NY, Exton, PA

As a key member of the Talent Management team, the Talent Management Program Lead will own, design, and deliver high-impact development programs that build the skills, capabilities, and career pathways for our organization’s talent. This includes early-career and internal development cohorts as well as responsibility for broader talent-management touchpoints like new hire orientation and onboarding.

The role combines program ownership, stakeholder partnership, skills-based talent strategy, and flawless operational execution to ensure that participants in these programs are ready to step into business-critical roles and that we build and maintain a strong pipeline of talent. Requiring a strategic mindset to operate on projects that align with broader HR and talent objectives while also providing clear direction to HR professionals involved in program execution is key.

What you’ll be DOING

What will your essential responsibilities include?

• Program Design, Delivery & Management : Develop, launch and maintain structured development programs (both internal and external) with clearly defined learning journeys, skill-development milestones, mentorship & coaching, and assessment points. Ensure these programs align with organizational skill frameworks and best practices.
• Oversee all Phases of Program Lifecycle : Collaborate with Talent Acquisition to plan recruitment and selection strategies, manage onboarding, monitor participant progress, oversee course completion, facilitate role transitions and offboard participants.
• Measurement and Continuous Improvement : Embed key metrics and KPIs to evaluate program success using participant feedback, skills attainment, and role readiness to identify gaps and opportunities for enhancement. Your insights will inform strategic decisions and improve program outcomes.
• Own End to End Program Specifics : Maintain all program communications, budgets and vendor relationships (if applicable), ensuring high engagement and quality of experience for all program participants.
• Contribute to the New Hire Experience : Deliver new hire orientation and leadership connection sessions, ensuring a consistent and excellent onboarding experience that accelerates technical proficiency and cultural integration.
• Enhance Technical Onboarding Journey : Collaborate with HRBPs, global colleagues, and business leaders to design and implement an improved technical onboarding process. Your expertise ensures new hires develop essential skills needed for faster proficiency in their new roles, supporting a future-ready workforce.
• Build a Future-Ready Workforce : Serve as strategic partner in our organization’s skills-based talent management framework. Define role skills, identify gaps, and work with learning & development teams and business leaders to close gaps, ensuring our talent pipeline aligns with organizational priorities.
• Data & Analytics : Establish and monitor metrics, feedback, and analysis to evaluate program effectiveness, identify areas for improvement, and present outcomes to leadership.

What you will BRING

We’re looking for someone who has these abilities and skills:

• Demonstrated experience (or strong transferable skills) in program & project management, capable of managing multiple concurrent cohorts/programs, timelines, budgets, stakeholder groups, and deliverables with substantial execution discipline and operational excellence.
• Deep familiarity with skills-based talent mindset in mapping role skills, tracking development against skills frameworks, and measuring outcomes in terms of capability readiness rather than purely tenure or training hours.
• Proven experience working with cross-functional stakeholders (HR, business units, training, Talent Acquisition) and delivering in a business-facing environment.
• Ability to build sustainable relationships with business unit leaders, hiring managers, HR/Talent Acquisition. Influences without direct authority; translates business needs into program design.
• Excellent communication and facilitation skills, capable of engaging participants across all levels – from early career talent to senior executives – with credibility and clarity.
• Highly organized, detail-oriented and execution-focused, ensuring operational excellence in program delivery.
• Ability to develop HR plans with a specific scope, advise management on HR strategies, and lead the implementation of HR best practices. This includes ensuring compliance, developing policies, and providing critical guidance to meet operational objectives.
• Collaborative team member, but also able to independently own and drive key programs.

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature : How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change : The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG : All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business – property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

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