Job Description

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview

The Dynamics 365 Customer Engagement (D365CE) Analyst Programmer is a member of our client’s Microsoft Business Solutions’ customer delivery team of D365CE centred solutions. The developer will assist in delivering the technical implementation and design of D365CE solutions. They will be working with both onshore and offshore development teams. The developer will also be involved in the development of integration solutions between D365CE and various third-party legacy systems for their clients. The developer will have extensive experience with .Net, JavaScript development for D365CE. They should be aware of best practices across the development lifecycle including code management, test methodologies and build processes.

Job Location: Silema, Malta

Work Type: Hybrid

Job Type: Full-time, Permanent

Working Hours: GMT +1

Salary: Base + Benefits (Paid in Euros €)

Relocation: VISA & Relocation Package Included

Requirements

• A University graduate with relevant degree within a computing or business discipline
• A Microsoft Dynamics Customer Engagement Certification (2015, 2016 or 365)
• Minimum 3 years’ experience working with Microsoft Dynamics Customer Engagement / CRM Online 2015, 2016 or 365
• Minimum 3 years hands-on experience designing and developing D365CE extensions such as plugins, custom workflows and JavaScript as well as application security, HTML, Actions and APIs
• A good understanding of best practices for .Net Development, including code management (i.e. source control), unit testing methodologies and build processes
• Experience in D365CE Configuration, Customisation, standard workflows, dashboards, forms, views and standard reports development is a must
• Knowledge and understanding of all CRM functional areas including Sales, Marketing, Customer Service, Field Service and Professional Services
• An understanding of the Dynamics 365 Common Data Model and Common Data Service, including customising or extending them for different solutions
• Fundamental understanding and experience working on Power Platform stack especially Power Apps & Power Automate
• D365CE Integration Development using supporting Microsoft technologies such as Common Data Service, Flow, Logic Apps and Azure Service Bus
• Experience in using Azure DevOps (VSTS) for source control
• Experience in using and configuring Azure DevOps build and release pipelines
• Microsoft Power BI development
• HTML5 Development in line with D365CE
• Technical knowledge in Microsoft SQL Server, Reporting Services (SSRS) Integration Services and Analysis Services
• Data migration experience in-line with D365CE including best practices around speed and efficiency
• Experience in using third party tools for D365CE integration and migrations, for example Scribe or Kingsway Soft SSIS adapters
• Experience and knowledge of D365CE Accelerators, industry templates and add-ons as well as ISV solutions and products commonly used in D365CE projects
• Experience working with off/near-shore team
• A proven track record of successful implementation of D365CE technological solutions within enterprise companies
• Experience in a delivery-orientated IT environment using waterfall and agile methodologies
• Technical project documentation experience especially for work packages to be implemented by offshore teams

Responsibilities

• Contribute to the delivery of high-quality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
• Work alongside the Solution and Technical Architects or Senior Developers to help create high quality design and sustainable client solutions and project documentation
• Working in an Agile or Waterfall approach depending on the business requirements
• Implementation of technical solutions for customer requirements in D365CE
• Ensuring all design/technical documentation is kept up to date during the development process
• Development on components outside of the core D365CE platform but within the wider Microsoft stack for example Power BI, Logic Apps, Azure Service Bus and PowerApps
• Working with both on-shore and off/near-shore development teams
• Deliver all development work as per Microsoft Business Solutions (MBS) Project Methodology, ensuring that all software applications are implemented successfully per the project plan: on time and on budget
• Be an active member of technical and design working groups within the practice
• Adhere to best practice and our client’s technical standards during all development
• Ensure proper code management takes place for all development work including source control, unit-testing and code reviews.
• Working alongside the Technical Architects to implement any agreed strategy for automated builds and release on projects is in place
• Communicate progress updates to relevant parties both formally and informally
• Identify any risks and issues early and raise through the appropriate governance channels
• To carry out additional duties as may occur from time to time as instructed and agreed by the Practice management team
• Always represent our client Microsoft Business Solutions in a professional and positive manner
• The Employee is required to follow our client’s Information Security Policies (ISP and ISMP) at all times

Microsoft Business Solutions Overview

At our client, your long-term future is every bit as important to them as it is to you. That’s why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, our clients, and our communities.

This sets out all the different ways you’ll be rewarded at our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our talented, successful team and make the leap into the future.

For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

Don’t worry, our client knows that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! - They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.

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