Job Description

Metro Meals on Wheels seeks to add a friendly and outgoing Enrollment Services Representative for Meals on Wheels clients, member programs and caregivers as they enroll clients for home delivered meals. The Enrollment Services Representative will assist new and current clients with the options available to them in the community, and assist in navigating the process. This individual will possess excellent communication skills, and a passion for helping those in our community.  Serves as Meals on Wheels spokesperson to form collaborative and supporting relationships with the Somali Community. As Metro Meals on Wheels continues to expand its outreach within the community, this position requires to be fluent in both English and Somali.

Cov hauj lwm tseem ceeb

• Hu rau cov neeg zej zog nyob hauv Nroog Ntxaib hauv nroog kom muab cov ntaub ntawv ntawm Meals on Wheels thiab cov peev txheej ntawm peev nyiaj / kev txhawb nqa.
• Qhia kev nthuav dav hauv zej zog uas yuav tau txais txiaj ntsig los ntawm kev tau txais Meals on Wheels.
• Ua haujlwm sib koom tes nrog lwm cov chaw haujlwm kom sib koom tes pabcuam.
• Kev txiav txim siab Medicaid qhov muaj feem tsim nyog tau txais nyiaj txiag hauv Medicaid rau cov tswv cuab muaj feem. Pab nrog rau daim ntawv thov Medicaid raws li tsim nyog, sib sau cov nyiaj pov thawj tsim nyog, ua ntawv thov kev thov thiab xa ntawv pov thawj rau hauv nroog.
• Muab kev pab txhais lus / txhais lus pab.
• Muab kev pab ib leeg rau ib leeg rau cov neeg zej zog kom yooj yim rau kev nkag npe Meals on Wheels.
• Ntsuam xyuas kev tsim nyog tau txais kev pab yog tsim nyog.
• Sib txuas lus nrog cov thawj tswjhwm neeg thiab cov Pluas Noj ntawm Cov Tsheb Log.
• Tau txais cov neeg nyob ua ntaub ntawv raug, cov ntaub ntawv nyiaj txiag thiab pov hwm.
• Sib txuas lus nrog cov tswv cuab Cov Pluas Noj ntawm Cov Log rau cov chaw kom yooj yim rau kev xa khoom noj Hauv Tsev.
• Tawm mus, pib tus kheej, nyiam nrog kev hais lus sawv cev thiab sawv cev rau Metro Food on Wheels nrog cov neeg tuaj saib sab nraud.
• Teb cov lus nug dav dav txog Meals on Wheels thaum sib txuas lus nrog cov neeg saib xyuas thiab cov neeg tau txais.
• Ua haujlwm nrog MMOW Tus Thawj Coj Ua Lag Luam Kev Lag Luam los tsim kev tshaj tawm kev tshaj tawm hauv zej zog los qhia cov neeg zej zog ntawm Meals on Wheels.
• Siv tswv yim nrog Pab Pawg Saib Xyuas Kab lis kev cai los ntsuas thiab nrhiav txoj hauv kev tshiab kom ncav cuag tib neeg thiab cov koom haum.
• Cov ntaub ntawv taug qab thiab cov ntawv txheeb suav raws li xav tau.
• Muaj peev xwm taug kev hauv Twin Cities Metro cheeb tsam los koom nrog hauv kev nthuav qhia.
• Koom nrog hauv Pluas Mov Cov Log, thiab lub rooj sib tham.
• Lwm txoj haujlwm raws li tau muab rau.

Kev Kawm Ntawv thiab Kev Txawj

• Kev kawm ntawv, kev paub dhau los hauv Neeg thiab Kev Pabcuam Tib Neeg, Bachelor's degree hauv Social Work, lossis kev paub sib luag.

Cov Kev Txawj, Kev Paub, thiab Cov Peev Xwm:

• Xav tau ob hom lus Somali.
• Zoo heev hais lus thiab sau ntawv kev sib txuas lus.
• Kev paub thiab nkag siab txog MN Medicaid thiab cov txheej txheem thov.
• Kev pabcuam zoo rau cov qhua tuaj noj mov, kev ua haujlwm thiab ua raws li kev txawj.
• Kev paub txog HIPAA cov cai thiab cov txheej txheem.
• Paub zoo txog kev siv Microsoft Office lub koos pij tawj; MS Word, Excel & Outlook, thiab kev paub txog database.
• Kev tswj xyuas lub sijhawm zoo, thiab kev muaj peev xwm ua ntej rau kev khiav haujlwm.
• Muaj peev xwm ua haujlwm ntawm nws tus kheej thiab ua ib pab neeg.
• Muaj peev xwm ua hauj lwm remotely thiab hauv chaw ua haujlwm chaw.
• Kev tshaj lij thiab coj cwj pwm zoo.
• Muaj peev xwm ua haujlwm tau zoo nyob rau hauv lub hom phiaj-tsav lub chaw haujlwm uas cov neeg thiab cov neeg ua haujlwm muaj ntau haiv neeg sib txawv nrog rau kev sib txawv ntawm haiv neeg, haiv neeg, poj niam txiv neej sib txawv, kev noj kev nyob rau lub neej, haiv neeg thiab kev ntseeg

Cov ntawv tso cai thiab / los sis Cov Ntawv Pov Thawj:

• Yuav tsum muaj kev nkag tau mus rau kev thauj mus los txhim khu kev qha, Minnesota daim ntawv tsav tsheb siv tau thiab kev tuav pov hwm tsheb.
• Yuav tsum muaj peev xwm xeem dhau keeb kwm kev kuaj xyuas.

Nco tseg: Tsis muaj ib yam dab tsi hauv cov lus piav qhia txog haujlwm no txwv cov kev tswj hwm txoj cai los tsim lossis rov ua lub luag haujlwm thiab lub luag haujlwm rau txoj haujlwm no txhua lub sijhawm.

Txoj hauj lwm qhib kom txog thaum tau sau. Yog xav thov email cover tsab ntawv thiab xa rov qab mus rau Mary Plasencia ntawm mary@meals-on-wheels.com.

Metro Pluas Noj rau Cov Log yog Qhov Muaj Vaj Huam Sib Luag / Neeg Ua Haujlwm Muaj Txiaj Ntsig thiab yuav tsis cais leej twg ntawm ib haiv neeg, kev ntseeg, keeb kwm teb chaws lossis poj niam txiv neej hauv kev ua txhaum Txoj Cai VII. Metro Meals on Wheels txwv tsis pub muaj kev sib cais rau cov neeg ua haujlwm, cov neeg thov kev ua haujlwm raws lub hnub nyoog, haiv neeg / xim tawv nqaij, xiam oob qhab, txij nkawm, keeb kwm tebchaws, kev ntseeg, pojniam txivneej, pojniam txivneej, pojniam txivneej, pojniam txivneej, pojniam txivneej, pojniam txivneej, keeb kwm keeb kwm lossis keeb kwm neeg qub. TXHEEJ TXHEEM TSIS TXAUS SIAB, SIB TXHAWB SAWV DAWS M / FH DV.

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