Job Description

Under limited supervision, ensure the Georgia Department of Transportation’s (GDOT) applications operate effectively and efficiently. The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the agency’s applications, emphasizing activities and task prioritization.

This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.

While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st, 2025. 

Responsibilities:

• Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.

• Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.

• Develop and implement best practices to ensure our IT enterprise applications are supportable and

maintainable.

• Work with architects to ensure software design is being properly implemented

• Evaluate and recommend software solutions to improve the quality of GDOT’s IT enterprise

applications.

• Work with project managers on management and implementation of development during the entire project life cycle.

• Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.

• Interview candidates and hire qualified individuals to fill open roles within the department

• Generates daily, weekly, and monthly reports requested by both internal and external clients and GDOT IT Management

• Develops and mentor staff to a high level of competency

• Handles issues of a highly technical nature

• Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.

• Remains current on internal procedures and external client requirements

Minimum Qualifications

• Bachelor’s degree in Computer Science and Information Technology or a related field

• Technical certifications preferred

• Five (5+) years of experience in an IT management role, IT technical lead role, or Project management role

Preferred Qualifications

• 5+ years of experience supervising or leading a support team

• Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products

• Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS

• Experience with ServiceNow ITSM

• Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)

• Ability to resolve issues and exhibit strong initiative

• Excellent planning, training, and follow-up skills and analytical abilities

• Strong problem-solving and analytical abilities.

• Strong project management and leadership skills.

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