Job Title: Data Center / Cisco ASA Engineer
Location: Dallas, TX (Hybrid Local candidates only)
Position Type: Contract
Interview: Video
Job Overview:
We are seeking an experienced Data Center / Cisco ASA Engineer to manage and maintain critical datacenter infrastructure, ensuring optimal performance, reliability, and security. The ideal candidate will have hands-on experience with network and server hardware, cabling, and datacenter operations, with expertise in Cisco ASA and other networking systems.
Key Responsibilities:
Install, configure, and maintain servers, switches, routers, firewalls (Cisco ASA), and other hardware in client datacenters.
Perform Smart Hands support, including equipment swaps, power cycling, patch cable installation, labeling, and troubleshooting under remote engineer guidance.
Manage structured cabling (fiber and copper), ensuring accuracy, performance, and documentation compliance.
Conduct equipment inventory, shipping/receiving, and asset tracking in datacenter asset management systems.
Assist network and systems engineers remotely with hardware diagnostics, LED status checks, and console port access.
Perform site readiness checks, rack layout verification, and environmental inspections (power, cooling, grounding, and safety compliance).
Document installation and maintenance activities according to internal processes and update tickets in ServiceNow or similar platforms.
Collaborate with vendors and field teams for proper installation, configuration, and testing of equipment.
Required Qualifications:
3+ years of hands-on experience in data center operations, field support, or Smart Hands work (rack/stack, cabling, equipment installation).
Strong knowledge of network and server hardware (Cisco ASA, Cisco switches/routers, Juniper, Dell, etc.).
Proficiency in fiber optic and Ethernet cabling standards and best practices.
Experience with ticketing systems (ServiceNow preferred).
Ability to lift and move equipment up to 50 lbs and work in typical datacenter environments (raised floors, confined spaces).
Excellent communication skills, attention to detail, and ability to work in a collaborative team environment.
Preferred Skills:
Experience with Cisco ASA firewall configuration and troubleshooting.
Familiarity with network security principles and best practices in a datacenter environment.
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