Job Description

Aramark Healthcare+ has an immediate need for a System Food Service Quality and Standards Manager for The Children's Hospital of Philadelphia. The System Food Service Quality and Standards Manager will be responsible for engaging with front line managers and front line associates to manage safety, sanitation and compliance in the food service operation, and to develop corrective action plans and assist with implementing these plans. Position may also facilitate training on a 1:1 or group basis. This position is culinary based and will be required to cover culinary shifts/stations as needed. 

Job Responsibilities

• Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
• Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
• Focus on implementation and training of Aramark’s 5 P’s of Food Management
• Work with client constituents to develop training material for client front line staff
• Work with VPO, DM’s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locations
• Continually seek to improve performance; hold staff accountable for challenging goals
• Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives.
• Develop and be accountable for a culture that creates a safe work environment.
• Develop and execute a process for monitoring, testing and reporting compliance.
• Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives.
• Covers as a culinary supervisor on weekends when assigned to work and as needed. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's degree or equivalent experience
• Culinary degree preferred
• Requires at least 1-3 years of experience in a food service management role
• Healthcare experience preferred
• SERV Safe certification and/or HACCP knowledge preferred. 
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Note: This client location requires working on site to be fully vaccinated against COVID-19 before start date as well as fingerprinting and child abuse clearance. 

Education

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