Medical Office Assistant /Patient Care Coordinator Job at TEKsystems, North Charleston, SC

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  • TEKsystems
  • North Charleston, SC

Job Description

Our client is looking for a medical office assitant /patiet care coordinator Ability to interact with clinical and non-clinical personnel, patients, and caregivers in a professional and respectful manner. - At least 1 year of customer service exp., ideally in a medical office setting - Familiarity with insurance terms (deductibles, co-insurance) for ease of communication with patients. - Any EMR experience- particularly experience with multiple systems that showcases their ability to learn within different systems Job Description - Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals, checking/sending faxes, assisting with scheduling or modifying patient appointments, maintaining/reconciling patient information in our computer system and physical charts, as well as performing quality control audits of those records. - Coordinate patient communications for scheduling and/or modifying appointments, financial responsibility discussions, procurement of medical documentation from their referral source(s) either through direct live/phone communication, fax, and email as appropriate. - Ensure that accurate patient records, insurance information and verification of benefits, and preauthorization are obtained as required for patient cases. - Assist Clinicians and administrative staff with Work in Process (WIP) daily and maintain all case documentation in compliance with best practices established by the company, and to keep cases moving forward in a timely manner. - Utilize effective communication skills for accurate, concise, and organized oral and written communication with all referral sources, patients, and caregivers to ensure the highest level of customer service. - Update job knowledge by participating in educational opportunities and training as needed; reading professional publications, medical policies as released by Medicare/Medicaid and commercial and/or private insurances, as well as maintaining personal and professional networks. - Maintain a clean office work environment including coordination of all office supplies. Manage office petty cash as needed. - Perform other duties as assigned. Job Type & Location This is a Contract position based out of North Charleston, SC. Pay and Benefits The pay range for this position is $16.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Charleston,SC. Application Deadline This position is anticipated to close on Dec 15, 2025. h4> About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Contract work, Temporary work, Work at office,

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