Aramark Healthcare+ is searching for Food Production Manager to oversee the day to day food service operations at Baylor Scott & White Medical Center - Austin, located in Austin Oak Hill, TX. Reporting to the District Manager, the Food Production Manager plans, administers and directs all unit activities related to food service and food production operations, complying with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads the department - patient services, retail and catering, production and culinary operations. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service.
• Drives patient and customer satisfaction and maintains client relationships through rounding.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Manages food cost, procurement, and controls waste.
• Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling.
• Manages and controls labor, resources and materials to ensure quality, adequacy of supply, staffing levels and cost control within budgetary guidelines.
• Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare+ food service systems.
• Utilize customer feedback to respond to customer/patient needs and to improve services
• Bachelor's degree or equivalent experience
• Food Service Management or Supervisory experience required.
• Healthcare experience highly preferred.
• Current SERV Safe Manager level certification or willing to get certified ASAP.
• Strong culinary background and expertise is required in order to enhance the quality of food served.
• Final candidates will need to complete a Chef Tasting/Cooking Demo as part of the interview process.
• Experience in a client facing role preferred.
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