Job Description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Job Information Salary Range: $102,290 - $118,100 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role The Cybersecurity Analyst is responsible for investigating escalated cybersecurity alerts, incidents, and events identified by L1 analysts. This role focuses on triage, analysis, and response within documented processes to ensure the security and resilience of the organization’s systems. The analyst will serve as the lead investigative analyst on escalated cybersecurity events and collaborate with other cybersecurity teams, but will not have direct people management responsibilities.Key Accountabilities

• Monitor and analyze security alerts from SIEM, IDS/IPS, endpoint protection, firewalls, and other cybersecurity tools.
• Perform initial or secondary triage, categorization, and documentation of security events.
• Follow documented standard operating procedures (SOPs) for investigating and escalating incidents.
• Direct Palo MDR for containment of assets involved in an incident.
• Conduct daily security tasks such as log reviews, system health checks, and routine monitoring.
• Accurately record incident findings, investigation steps, and escalation details in case management systems.
• Collaborate with team members to ensure effective 24/7/365 incident handling coverageKnowledge/Skills
• Water Utility Experience, Project involvement, Security Operations, Change Management Processes, Working knowledge of:
• Endpoint detection
• Intrusion detection/prevention systems
• Firewalls

* SIEM

• Strong knowledge of digital technologies and applicability for the water and wastewater industries
• Familiarity with common attack techniques and frameworks such as MITRE ATT&CK.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.Experience/Education
• Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field; or equivalent professional experience.
• Appropriate technical certification in specialty area preferred.
• Minimum of 2 years of professional experience in Information Technology operations.
• At least 1 year of Security Operations experience preferred.
• Experience in utilities, critical infrastructure, or other highly regulated industries strongly preferred.Work Environment
• Office Environment, Camden, NJ.Travel Requirements
• As necessary, up to 10%CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates
• Up to 9.25% employer contribution towards 401(k) and defined contribution. This includes 4% 401(k) match and an additional 5.25% employer contribution after a one-year vesting period
• This position also offers participation in the American Water Annual Performance Program.
• Comprehensive medical, dental, vision, and prescription benefits starting on the first of the month after the start date. Preview available on americanwaterbenefits.com (non-union employee tab at the top)
• A hybrid work model autonomy and flexibility in how work gets done
• Great atmosphere with people who care about water and the environment
• Up to $10K in qualified Tuition Reimbursement

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