About Burq
Burq started with an ambitious mission: how can we turn the complex process of offering delivery into a simple turnkey solution.
It’s a big mission and now we want you to join us to make it even bigger! 🚀
We’re already backed by some of the Valley's leading venture capitalists, including Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely. We have assembled a world-class team all over the globe.
We operate at scale, but we're still a small team relative to the opportunity. We have a staggering amount of work ahead. That means you have an unprecedented opportunity to grow while doing the most important work of your career.
The Role
We’re looking for a Customer Success Manager focused on our SMB segment to help our growing customer base succeed with our platform. You’ll manage a large book of business, driving adoption, retention, and satisfaction while acting as the first line of defense for escalations. You’ll be a proactive problem solver who can enable customers to get the most out of our product—even when they hit bumps in the road.
This role is perfect for someone who thrives in a fast-paced startup environment, knows how to juggle multiple accounts, and is passionate about building strong, lasting relationships.
What You’ll Do
Requirements
Benefits
Investing in you 🙏
At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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