Job Description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies.

For additional information or to view all of our job opportunities, please visit our website:

Overview

We are seeking a Case Management Assistant to join our team. This Case Management Assistant role will involve supporting transition-of-care and discharge planning activities for ambulatory patients in a high-volume healthcare environment. The ideal Case Management Assistant will have experience with Epic EHR, utilization review support, and administrative coordination, along with a strong ability to work independently while collaborating with interdisciplinary care teams. This Case Management Assistant position supports Pacific Time Zone operations and requires flexibility to work rotating weekends and holidays. The Case Management Assistant will play a key role in ensuring timely, accurate, and well-coordinated patient transitions.

Job Title: Case Management Assistant Location: Mather, CA (100% Remote Supporting Pacific Time Zone) Duration: 26 Weeks (Contract) Job Description

The role provides administrative and coordination support for transition-of-care (TOC) and discharge (DC) planning activities. Responsibilities include assisting Case Managers and Social Workers with post-discharge coordination, utilization review transmission, high-volume fax and voicemail management, and accurate data entry within Epic and related systems. The position prioritizes communication, documentation accuracy, and proactive problem-solving to support timely patient discharge across the continuum of care.

This role requires consistent collaboration with interdisciplinary teams, strong organizational skills, and adherence to all privacy, confidentiality, and regulatory standards. The position operates in a fast-paced environment with shifting priorities and requires availability for rotating weekends and holidays.

Key Responsibilities

• Collaborate with Case Managers and Social Workers to support TOC and discharge planning

• Assist with utilization review transmission and referral coordination

• Manage high volumes of faxes, voicemails, and data entry tasks

• Coordinate post-discharge referrals, authorizations, and documentation

• Monitor TOC progress and escalate barriers impacting timely discharge

• Prepare and transmit discharge documentation to post-acute providers

• Deliver required patient notifications and discharge-related communications

• Maintain accurate documentation within Epic and related systems

• Provide clerical and administrative support including scanning, faxing, and reporting

• Participate in daily huddles and interdisciplinary coordination meetings

Required Skills & Experience

• Healthcare Administrative Experience: 1+ year of recent, relevant experience

• Epic EHR Experience: 1+ year working within Epic or similar EHR systems

• Care Coordination Support: 1 2 years assisting case management or TOC functions

• Communication Skills: Strong oral and written communication abilities

• Time Management: Proven ability to manage competing priorities in a fast-paced environment

• Technical Skills: Intermediate PC and word processing skills

• Independence & Judgment: Ability to work with minimal supervision and exercise discretion

Why Join Us?

• Trilyon, Inc., offers a comprehensive benefits package

• Opportunities for growth and professional development

• Collaborative and inclusive company culture

Equal Employment Opportunity (EEO) Statement

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.

Job Tags

Contract work, Remote work, Shift work,

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