Bookstore Assistant Manager Job at The Village Market, Atlanta, GA

eklYVTYwYytieHRSK3BGT0llMTlNWGVCb3c9PQ==
  • The Village Market
  • Atlanta, GA

Job Description

About Village Books

Village Books is located in Southdown of a vibrant, community-centered independent bookstore where readers, learners, and creatives gather. 

Position Overview

We're seeking a dependable, experienced Assistant Manager (Key Carrier) to oversee daily store operations and deliver an exceptional customer experience. This role requires someone reliable, organized, and confident managing the store independently, including opening and closing, monitoring communications, supervising staff, and maintaining operational flow during full shifts.

The ideal candidate brings strong bookstore or retail leadership experience, deep knowledge of books across genres, and genuine enthusiasm for handselling. You thrive in a customer-facing environment and understand the rhythm of bookstore operations, from inventory management to event support to creating memorable moments for every reader who walks through our doors.

Key Responsibilities

Store Operations & Leadership

  • Serve as the primary key carrier, responsible for opening and closing the store, securing the premises, and completing end-of-day procedures
  • Oversee daily operations, ensuring the store remains clean, organized, fully stocked, and welcoming
  • Monitor the bookstore email inbox throughout each shift and respond or escalate messages as needed
  • Lead full shifts with professionalism, sound judgment, and a customer-first mindset
  • Support booksellers by providing direction, answering questions, and modeling excellent service

Customer Experience

  • Deliver outstanding customer service by greeting, assisting, and engaging every visitor
  • Handsell books with confidence and maintain strong working knowledge of genres, new arrivals, and featured titles
  • Foster an inclusive, warm, and inviting atmosphere for all readers

Inventory & Merchandising

  • Receive, unpack, tag, shelve, and organize new books and merchandise
  • Place and manage orders through Ingram iPage and other wholesale distributors
  • Maintain visually appealing displays, ensuring featured titles and staff picks are regularly refreshed
  • Track inventory levels and communicate restock needs or concerns to leadership

Sales & Transactions

  • Operate the digital POS system accurately and efficiently (we are a 100% digital transaction environment)
  • Process all sales, exchanges, and refunds correctly
  • Support store performance through thoughtful product recommendations and awareness of sales goals

Events & Community Engagement

  • Prepare for scheduled bookstore events, including setup, signage, and materials
  • Assist with author talks, book signings, workshops, and community gatherings
  • Manage customer flow and maintain a welcoming experience during events

Team Support

  • Train and coach booksellers on store systems, service standards, and inventory processes
  • Communicate proactively with leadership regarding staffing, inventory, or operational needs

Qualifications

  • 1–2+ years of bookstore or retail management experience required; independent bookstore experience preferred
  • Experience with Ingram iPage and book wholesale ordering systems required
  • Strong leadership, communication, and organizational skills
  • Excellent customer service abilities with a warm, approachable demeanor
  • POS and digital transaction experience required (Square, Shopify, or similar)
  • Ability to lift up to 30 lbs., shelve books, and stand for extended periods
  • Full-shift availability required (10:30 AM – 6:30 PM), including weekends and evenings
  • Genuine passion for books, literacy, and building community through reading

Schedule & Compensation

  • Hours: 20–40 hours per week, depending on store needs and event schedule
  • Shifts: Full-shift availability required, including weekends and evenings
  • Compensation: $16–$18 per hour, commensurate with experience
  • Location: Atlanta, GA 30303
  • Experience: Bookstore experience is required 

Job Tags

Hourly pay, Shift work, Afternoon shift,

Similar Jobs

Erie Federal Credit Union

Mortgage Underwriter I Job at Erie Federal Credit Union

 ...: GENERAL SUMMARY Responsible for all mortgage loan processing and underwriting activities for all in house credit union real estate...  ...in accordance with loan products to send to the branch for signing. Assembles completed loan package after closing and funding for... 

Gnyservices

Private Duty School Nurse (RN) Job at Gnyservices

 ...Life Insurance ~401K Savings ~$1,000 Sign On Bonus ~ Generous Referral Program Responsibilities: Deliver high-quality nursing with a focus on Excellence, Compassion, and Integrity. Medication administration, document observations, intervention and... 

University of Maryland Medical System

Anesthesia Tech Job at University of Maryland Medical System

 ...to help improve the health status of Prince Georges County residents. Job Description P OSITION SUMMARY Sets up anesthesia equipment and supplies for procedures and cleans and checks equipment after use. Performs routine preventative maintenance and parts... 

Metro Meals on Wheels

Coordinador bilingüe de inscripción y difusión (somalí/inglés) Job at Metro Meals on Wheels

Metro Meals on Wheels seeks to add a friendly and outgoing Enrollment Services Representative for Meals on Wheels clients, member programs and caregivers as they enroll clients for home delivered meals. The Enrollment Services Representative will assist new and current ...

Insight Global

Sr. Aircraft Systems Engineer Job at Insight Global

 ...Requirements 9+ years of experience as an Aircraft Systems Engineer with managerial experience Must come from an aviation background (Airline, MRO, OEM) Strong understanding of Aircraft Systems Landing Gear, Flight Control Systems, Cabin Control, Fuel Systems, etc...